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The Problem
Low ridership in certain areas and a limited understanding of community mobility needs.
Need for a new operations RFP to support future service delivery of fixed-route, paratransit and microtransit services.
The Solution
Development of a microtransit pilot, evaluation of microtransit operational performance and community feedback, and a new operations RFP for future service.
The Outcome
Clear, data-driven insights to guide microtransit service refinement and assistance through the RFP process to support continued ongoing operations.
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