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The Problem
Participating transit agencies within NEORide utilize different demand-response software platforms, creating a significant obstacle to seamless sharing of real-time data and coordination.
The Solution
A regional middleware solution that enables real-time data exchange and interoperability between different demand-response platforms, supporting centralized reservation, scheduling, dispatch, and customer services.
The Outcome
Enhanced regional coordination across partner agencies, reduced service duplication, and improved access to mobility through integrated, real-time demand-response services.
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