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Mobility Action Plan: Blueprint for Implementation

Core Service

Advisory

Client

Greater Ontario Convention and Visitors Bureau (GOCVB)

Location

Ontario, CA

Status

Present

The Problem

Visitor transportation services were fragmented and placed administrative and operational burdens on individual hotels, limiting coordination and connectivity to key regional destinations.

The Solution

Implementation of a centralized microtransit service supported by a structured administrative framework, stakeholder coordination, deployment support, and ongoing program evaluation.

The Outcome

A centralized, agency-operated mobility service that shifts operational responsibility from hotels, improves visitor connectivity, and contributes to regional economic development while advancing regional smart mobility initiatives

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