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USDOT ATCMTD-EZConnect

Core Service

R & D

Client

NEORide

Location

OH, KY

Status

Present

The Problem

Limited coordination and fragmented customer service tools across partner agencies lead to duplicated services and barriers to seamless regional mobility.

The Solution

A regional network of mobility centers that provide one-call/one-click access to reservations, scheduling, dispatch, eligibility management, and payments through integrated, cloud-based technology.

The Outcome

Improved regional coordination, reduced service duplication, and expanded access to mobility through a seamless, customer-centered regional service model.

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